Staff
At this time our management team remain on site to support day-to-day operational business activity. All other office staff have been working from home for some time now using the latest technologies to ensure continuity of operations. Staff can be contacted by telephone or email as usual and we continue to progress orders, design, enquiries and technical support as required and with no disruption. We took this step to ensure that we minimise the potential exposure of production staff to Covid-19. We have implemented numerous new procedures to ensure the health, safety and well-being of our staff including where it is absolutely necessary to attend a customer’s site.
Customers
We continue to work closely with our customers using telephone and video communications as well as collaborative working platforms. Where it is absolutely necessary for us to visit site, for example for an installation, commissioning, service or sales support visit that cannot be done remotely we have a range of new procedures in place to assess and reduce the risk of transmission of the disease, ensuring the safety of our and your team.
We have broadened our emergency response team to work with customers in key industries (food, pharmaceutical, medical etc) to assist with the major challenges they face in:
- Increasing throughput of existing production lines;
- Changing product/packaging formats of lines to more essential product variants;
- Reducing delivery dates for existing orders;
- Expedited technical feasibility studies and quotations to allow urgently needed projects to start as quickly as possible;
- Technical support for machinery;
- Emergency remote training on machinery for operators who are not familiar with it and are having to operate it for the first time because of operational need.
Please contact us if you need any assistance with any of the above.
Supply Chain
At this time we have experienced only a minor affect to our supply chain. We took steps many weeks ago to limit all but absolutely necessary meetings at Podmores with our supply chain, focusing on virtual alternatives. We have clear instructions at our Goods-In/Out access areas about procedures to follow when delivering/collecting goods for drivers to follow and continue to assess our supply chain’s operational capacity.
Podmores are monitoring the situation constantly, and our position will continually develop in line with government advice. We would like to thank all of our staff for the incredible team effort they have all shown and their ‘can-do’ approach.
The Board of Directors.
